Tel: 0203 819 7602
Customer feedback
We collect feedback from our customers using a simple online survey which only takes a couple of minutes to complete. Feedback received is used to help us identify areas for improvement and is used to check how well we're doing as a group and individually.

The summary results table below instantly updates when a customer leaves us some feedback.


Calculating statistics...
If you have used our services and would like to leave us some feedback please use this form.
Quick feedback survey
Just 10 quick questions!
Please enter your name:
Your job number:
Your email address:
Question 1 of 10
Would you recommend PGS Services?
Yes
No
Question 2 of 10
Scoring us out of 10, how was your experience when booking?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 3 of 10
Scoring us out of 10, how would you rate the quality of communication and overall care that you received from your customer service advisor?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 4 of 10
Scoring us out of 10, how would you rate the accuracy and efficiency of your customer service advisor?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 5 of 10
Transparency - scoring us out of 10, before and throughout the job, how clearly did the tradesperson explain the details of the required work along with the associated charges?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 6 of 10
Scoring us out of 10, how would you rate the quality of communication and overall care that you received from your tradesperson?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 7 of 10
Scoring us out of 10, how would you rate the quality of workmanship provided by your tradesperson?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 8 of 10
Tidiness - scoring us out of 10, how would you rate your tradesperson's efforts to keep tidy?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 9 of 10
How would you rate the value for money of our service?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Question 10 of 10
Overall, scoring us out of 10, how would you rate our service?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent