One of the most talked about and lamented aspects of hiring a contractor for home repairs is the lack of customer service some homeowners encounter. Any time you are the customer, you look closely at a vendor's customer service rating before choosing to hire their services or purchase their products.
The same can be true for the trade services industry.... click for full article
Are you positive, friendly, efficient and able to work well under pressure with excellent communication skills?
We're looking for new customer service personnel so if you'd like to work with a great team of like-minded people and are happy working from home then check out this job posting.... Read more here
He's been a top performing trade partner with the PGS family for many years, a favourite with the customer service team and effortlessly picks up feedback scores to die for, his place in PGS folklaw has long since been cemented.
His name is Ryan Flavell.
Mark talks with Danny Dawson about his life as an electrician, business, future plans...and Bolivian politics.
We've also got a lovely photo of Danny and his little boy, Bo, sporting a PGS t-shirt from our 'junior experts' range.
It can be a bit of a roller coaster ride but we still love feedback and it's an important part of how we monitor our performance.
In this post I briefly explain our approach to feedback and then (if you've got a spare 4 minutes) you can watch our showreel of the feedback and review highlights from the past month. Click for more